DHL Supply Chain (Midwest)
  • Diageo Bolingbrook
  • Bolingbrook, IL, USA
  • Salary
  • Full Time

DHL Supply Chain offers competitive wages, affordable insurance benefits (including medical, dental, vision, and life) and 401(k) participation with company matching and paid holiday. Benefits begin after 90-days of employment.


We are currently seeking candidates for an Operations Systems Analyst position for our DHL Supply Chain warehouse located at 1701 Remington Blvd Bolingbrook, IL 60490.

DHL Supply Chain, a leader in supply chain management, provides customer-focused solutions to a wide range of manufacturing, retail, and consumer industries in over 500 sites in the United States and Canada. With over 40,000 associates, DHL Supply Chain manages more than 85 million square feet of warehouse space (equivalent to almost 1,500 football fields) and has an annual revenue of almost $5 billion in this region.

Shifts: 

  • Monday-Friday 8am-5pm

DHL Supply Chain offers competitive wages, affordable insurance benefits (including medical, dental, vision, and life) and 401(k) participation with company matching and paid holiday. Benefits begin after 90-days of employment.

 

An Operations Systems Analyst serves as a primary technical support for site operations and is the primary site liason for Information Technology. This role provides product and systems support, configuration, and training.

 

Key Accountabilities:

- Serves as primary technical support for site database operations, such as Warehouse Management Systems (WMS), Freight Management Systems (FMS), Labor Management Systems (LMS), etc.

- Ensures operational system integrity, including setup and control processes.

- Interfaces with Operations staff to review operating procedures and maximize system efficiencies.

- Analyzes systems data on operational issues, process flows, customer requirements and account specific issues to senior level operations systems support or site management

- Coordinates with Information Technology to resolve site technical issues are being identified, addressed, and resolved in a timely manner.

- May work with system providers to obtain costs for system enhancements.

- Assists in the designs and development of analytical tools for on-going operational performance measures that can assist with identifying/measuring areas for improving service levels, reducing costs, and operational enhancements.

- Completes standardized and ad hoc site, management, and/or customer reporting.

- Analyzes discrepancies and assists in the design of procedures to minimize any site impact.

- Conducts feasibility analyses on processes and equipment; calculates cost/benefit and business impact and proposes solutions.

- Trains associates on using warehouse management system (WMS) and serves as site expert on WMS logic and functionality.

- Conducts observation of processes for WFM/LMS auditing and labor standards.

- Serves as project lead and/or "site super user" for systems implementations

- Completes User Acceptance Testing for new systems and modifications at the site.

- Trains site staff on the use of site systems and tools to ensure compliance with standard operating procedures and improve productivity.

- Supports training activities during account start-ups and on an ongoing basis as needed.

- Monitors system performance, performs maintenance and backups as needed.

- Interfaces with customers to identify and resolve systems issues and maximize productivity.

- Handles troubleshooting of other site technology, including servers, backup systems, phone systems, PCs/hardware, network devices (wiring and switches), and network connectivity.

 - Performs other duties as assigned.

 

 

Requirements:

  • Candidates must have Bachelor's Degree in Business Administration, Information Technology, Logistics, or related field or 5+ years of Systems related experience

 

 

DHL Supply Chain (Midwest)
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